Privacy Policy
Effective Date: 30/09/2025
JOYA Sales Agency is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or submit an inquiry.
1. Information We Collect
When you use our website or fill out a contact form, we may collect the following information:
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Personal Information:
Your name, email address, phone number, company name, and job title. -
Business Information:
Inquiry details, business type (e.g., wholesale, retail), and product interests. -
Technical Data:
Your IP address, browser type, device information, and interaction data through cookies or analytics tools.
2. How We Use Your Information
The information we collect is used for the following purposes:
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To respond to your catalog requests or wholesale inquiries
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To provide you with product, pricing, and MOQ information
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To communicate with you regarding potential business partnerships
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To improve website functionality and user experience
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For marketing communication, only if you opt-in
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To ensure compliance with legal obligations
3. How We Share Your Information
JOYA Sales Agency does not sell or rent your personal information. We may share your data in the following limited situations:
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With our internal sales or account management teams to follow up on your inquiry
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With trusted service providers who assist with website hosting, analytics, or communication (under strict confidentiality agreements)
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When legally required to do so (e.g., regulatory requests or legal compliance)
4. Data Storage and Security
We take data security seriously and implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.
Your data is stored securely and retained only for as long as necessary to fulfill the purpose for which it was collected.
5. Your Data Rights
Depending on your location (e.g., EU under GDPR), you may have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Object to or restrict certain processing
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Withdraw consent where applicable
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Request a copy of your data in a structured format (data portability)
To exercise any of these rights, please contact us at the email provided below.
6. Updates to This Privacy Policy
JOYA Sales Agency will not be liable for any damages arising from your use of this website or from any information or services provided herein. This includes, but is not limited to, direct, indirect, incidental, or consequential damages.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Joya Sales Agency
11/12 , Adarsh Nagar, Shell Colony Road, Chembur , Mumbai- 400 071
📞 +91 9819964475